Shipping Policy
At Kettlora, we aim to deliver your orders quickly, safely, and affordably. Please read our shipping policy carefully for details about processing, shipping times, and costs.
Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Times
- Standard Shipping: 5–10 business days
- Express Shipping (if available): 2–5 business days
- Delivery times may vary depending on your location and courier service. Unexpected delays (weather, customs, etc.) are beyond our control.
Shipping Costs
- Shipping charges are calculated at checkout based on your location and order weight/size.
- Free shipping may be offered on orders over 100$.
International Shipping
- We ship to most countries worldwide.
- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
Order Tracking
- After your order is shipped, you will receive a tracking number via email.
- You can use this number to track your order status online.
Lost or Delayed Packages
- We are not responsible for packages delayed due to courier issues, customs clearance, or incorrect shipping information provided by the customer.
- If your package is lost, please contact us at [Your Email Address] and we will assist you.
Contact Us
For any shipping-related questions, please contact us at:
📧 Email: [Your Email Address]
📍 Address: [Your Business Address]